Refund policy

Every original and print is made or printed for you with care, so all sales are final and I don't accept returns or exchanges.

If your artwork arrives damaged, email me at alexjepsonart@gmail.com within 7 days of delivery, with photos of the piece and the packaging. I'll repair or replace it at no cost to you.

If tracking shows your order was delivered but you can't find it, email me and I'll help you file a claim with Canada Post.

If you need to cancel before your order ships, email me and I'll refund you in full to your original payment method.

Payment: I accept payment only through checkout on alexjepsonart.com, or by Interac e-Transfer arranged with me directly. I don't accept cheques, money orders or overpayments, and artwork is never released to a buyer's private shipping agent.